Description: incl. Nero Essentials S, Norton Internet Security Technical details: License type: Full License quantity: 1 Mac compatibility: N Platform: PC Media types supported: DVD

Fujitsu Hardware Support for Fujitsu products Fujitsu Support Pack and ServiceContract Hardware Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service. Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options. Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.

Fujitsu FSP:GN5S10Z00DEST3. Number of years: 5 year(s), Service time (days x hours): 5x9, Type: On-site, Next Business Day (NBD)

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

Technical details: Compatible operating systems: Windows XP/Vista Mac compatibility: N