Support Pack 5 Jahre Vor-Ort Service, 9x5, 4h Antrittszeit, gilt im Land des Erwerbs

Support Pack 3 Jahre Vor-Ort Service, 9x5, 4h Antrittszeit, gilt im Land des Erwerbs

Support Pack 4 Jahre Vor-Ort Service, 9x5, nächster Arbeitstag Wiederherstellzeit, gilt im Land des Erwerbs

SP 4J BI,9x5
SP 4 Jahre Bring-In Service, 9x5, gilt im Land des Erwerbs

Lenovo offers a comprehensive portfolio of services that support the full lifecycle of your Lenovo IT assets. At every stage from planning, deployment, support to asset recovery, we offer the expertise and services you need to more accurately budget for IT expenses, deliver better service level agreements and generate greater end-user satisfaction. Let Lenovo Services’ unique offerings and expertise help you get the most out of your technology investment.

2 Jahre Geräte-Unfallschutz (Add On)

2 Jahre - International Services Entitlement Add On - Serviceerweiterung - Erweiterte Zonenabdeckung - für K14 Gen 1

ThinkBook 13s G4 ARB

14s Yoga G2 IAP

15 G4 IAP

ThinkCentre neo 30a 22

Garantieverschiebung – 3 Monate Depot-Garantie

Upgrade von 1 Jahr Kurierabholung/Einsendung durch den Kunden auf 4 Jahre Kurierabholung/Einsendung durch den Kunden

Upgrade von 1 Jahr Kurierabholung/Einsendung durch den Kunden auf 1 Jahr beschleunigte Kurierabholung/Einsendung durch den Kunden

Lenovo's Product Exchange Service provides expedited replacement of your product should you experience problems with faulty equipment. If the issue cannot be resolved by phone, you will receive a replacement product equivalent in value and function, saving you from unexpected downtime and repair expenses. The customer is responsible for returning the defective unit in the packaging provided with the replacement unit within 30 days.

4 Jahre Geräte-Unfallschutz (Add On)

Upgrade von 3 Jahren Kurierabholung/Einsendung durch Kunden auf 5 Jahre Vor-Ort-Service

4 Jahre Einbehalten der Festplatte (Add On)

This is an add on service, and not the actual warranty. This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service. How does it work? Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place. Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives. Onsite Service Level Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality. If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update. The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine. Customer Benefits • Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399 • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition) • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days • Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly Warranty Services Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

5 Jahre - Keep Your Drive Add On - Serviceerweiterung - Einbehaltung von defektem HDD/SSD - für ThinkStation P410

P500

P510

P520

P520c

5 Jahre Einbehalten der Festplatte (Add On)

Upgrade von 1 Jahr Kurierabholung/Einsendung durch Kunden auf 2 Jahre Vor-Ort-Service

Upgrade von 3 Jahren Vor-Ort-Service auf 5 Jahre Vor-Ort-Service

2Y Accidental Damage Protection,compatible with Depot/CCI delivery,for IdeaPad V510-14IKB, V510-15IKB

3 Jahre Geräte-Unfallschutz (Add On)

2 Jahre - Keep Your Drive Add On - Serviceerweiterung - Einbehaltung von defektem HDD/SSD - für für ThinkCentre M60

M70

M70q Gen 3

M70s Gen 3

V50t Gen 2-13

V50t-13

V55t Gen 2-13