5 Jahre CRU-Installation durch Techniker (Add On)

1 Jahr CRU-Installation durch Techniker (Add On)

Upgrade von 3 Jahren Kurierabholung/Einsendung durch Kunden auf 4 Jahre Vor-Ort-Service

Upgrade von 1 Jahr Kurierabholung/Einsendung durch den Kunden auf 2 Jahre Kurierabholung/Einsendung durch den Kunden

Upgrade von 1 Jahr Kurierabholung/Einsendung durch Kunden auf 5 Jahre Vor-Ort-Service

Lenovo 2 Year Onsite Support (Add-On)

This is an add on service, and not the actual warranty. This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service. How does it work? Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place. Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives. Onsite Service Level Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality. If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update. The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine. Customer Benefits • Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399 • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition) • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days • Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly Warranty Services Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

1 Jahr - Keep Your Drive Add On - Serviceerweiterung - Einbehalten von defektem HDD/SSD (Add On) - für ThinkCentre M700

M800

M810

M820z AIO

ThinkCentre neo 30a 27

V510

V540-24IWL AIO

Lenovo 3 Year Onsite Support (Add-On)

4 Jahre - International Services Entitlement Add On - Serviceerweiterung - Erweiterte Zonenabdeckung - für ThinkPad L13 Yoga Gen 3

L14 Gen 3

L15 Gen 3

T14 Gen 3

T14s Gen 3

T16 Gen 1

X13 Gen 3

Upgrade von 1 Jahr Kurierabholung/Einsendung durch Kunden auf 2 Jahre Vor-Ort-Service

Upgrade von 1 Jahr Kurierabholung/Einsendung durch Kunden auf 3 Jahre Vor-Ort-Service

3Y Accidental Damage Protection,compatible with Depot/CCI delivery,for IdeaPad V510-14IKB, V510-15IKB

5 Jahre - Accidental Damage Protection - Abdeckung für Unfallschäden - Reparatur - Qualitätssicherung - Telefonsupport

3 Jahre - International Services Entitlement Add On - Serviceerweiterung - Erweiterte Zonenabdeckung - für K14 Gen 1

ThinkBook 13s G4 ARB

14s Yoga G2 IAP

15 G4 IAP

ThinkCentre neo 30a 22

2 Jahre Einbehalten der Festplatte (Add On)

1 Jahr - Accidental Damage Protection - Abdeckung für Unfallschäden - Carry-in/Service Depot - Wartung - Reparatur - Teileaustausch - Telefonsupport

Upgrade von 3 Jahren Kurierabholung/Einsendung durch Kunden auf 4 Jahre Vor-Ort-Service

3 Jahre Einbehalten der Festplatte (Add On)

2 Year Sealed Battery Warranty (Add-On) This is an add on service, and not the actual warranty. This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service. A Better Battery Deserves Better Protection Protect your investment by extending one year base battery warranty. The warranty is significantly less than that of a replacement not covered by an extension policy. A Sealed Battery Warranty will prevent the hassles and frustrations of system unavailability. Lenovo-certified technicians ensure an effective and efficient battery replacement. Lenovo’s selected PCs incorporate a battery specifically designed for ultrathin products. This sealed non-Customer Replaceable Unit (non-CRU) battery is designed to last three years under normal usage, and with RapidCharge technology, charges 2.5 times faster than typical ThinkPad® batteries. Doesn’t a better battery deserve better protection? Extend your base warranty to a 2 or 3-year Sealed Battery Warranty (available with warranty extension). A low upfront cost provides significant savings relative to a non-covered battery replacement, and saves the hassle and frustration of dealing with unplanned IT expenses. • Low upfront cost is significantly less than that of a replacement not covered by an extension policy. • To prevent unexpected repair costs. • Combined with On-site or Advanced Exchange Service a Sealed Battery Warranty will prevent the hassles and frustrations of system unavailability. • Be assured of an effective and efficient battery replacement with Lenovo™-certified technicians. Lenovo™ Sealed Battery Warranty is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs. (1) Hardware availability varies by region. (2) Batteries degrade over time and variables such as temperature, usage and time affect battery life. Lenovo’s Sealed Battery Warranty provides a one-time replacement opportunity in the event a defective or faulty battery fails to meet minimum performance standards. Battery health thresholds are determined by Lenovo’s built-in battery diagnostic tool taking these factors into consideration.

Upgrade von 1 Jahr Kurierabholung/Einsendung durch den Kunden auf 2 Jahre Kurierabholung/Einsendung durch den Kunden

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, a system will need to be shipped to a Lenovo facility. (logistics methods vary by country). All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, with Customer Carry-in Service, customers deliver their PC to a designated service centre for repair or exchange. After the product has been repaired or exchanged, customers collect their PC from the repair centre. Lenovo’s Sealed Battery Warranty is an extended battery warranty available with depot or on-site service and offers a single battery replacement in the event a covered battery fails to meet minimum performance standards.

Upgrade von 1 Jahr Kurierabholung/Einsendung durch Kunden auf 4 Jahre Vor-Ort-Service

Upgrade von 1 Jahr Kurierabholung/Einsendung durch Kunden auf 1 Jahr Vor-Ort-Service