Lenovo's Product Exchange Service provides expedited replacement of your product should you experience problems with faulty equipment. If the issue cannot be resolved by phone, you will receive a replacement product equivalent in value and function, saving you from unexpected downtime and repair expenses. The customer is responsible for returning the defective unit in the packaging provided with the replacement unit within 30 days.

Lenovo 5YR Product Exchange

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference Advanced-level techs. End to End case management. Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users. We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver. Free your Team to excel in innovation and productivity IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects. What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers? Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. Premier Support Center Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support1 Technical Account Managers (TAMs) Proactive relationship and escalation management Personalized recommendations for your business Robust quarterly reporting VIP Treatment No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2 You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference. Interested in advanced level technical support for your Lenovo ThinkVision monitors? We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team. Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6. And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.

3 Jahre Premier Exchange Support für Lenovo Bildschirme.

4 Jahre Premier Support für Lenovo TFT's

5Y Courier/CCI Product Exchange für Lenovo TFT's

3 Jahre Premier Support für Lenovo TFT's

5 Jahre Premier Support für Lenovo TFT's

4 Jahre Premier Support für C24d-20 5WS1N78824

5Y Premier Support

für C24d-20 5WS1N78822

3Y Premier Support für C24d-20 5WS1N78823

5Y Courier/CCI ProductExchange

für C24d-20 5WS1N92555

4Y Courier/CCI ProductExchange für C24d-20 5WS1N92556

4Y Courier/CCI Product Exchange Service für Lenovo TFT's

WARRANTY 4Y Courier/CCI ProductExchange

Four year Depot or Carry-in 5WS1N92557

CO2 Offset 1 ton (Visual) 5WS1N92130

HP 3 Jahre Hardwareunterstützung vor Ort am nächsten Arbeitstag exkl. externe Monitor-Hardware

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HP 3 Jahre Reaktion am nächsten Arbeitstag vor Ort großes Display Hardware-Support

HP 4 Jahre Reaktion am nächsten Arbeitstag mit erweitertem Austauschservice großes Display Hardware-Support