Registrierung der Geräte durch Lenovo - Service wird je Seriennummer benötigt. Möglich nur für Lenovo Geräte - Benötigte Informationen: Azure Tenant ID und Azure Domain, daneben muss Lenovo berechtigt sein Geräte im Namen des Kunden zu registrieren. Falls Registrierungsservice und Geräte nicht in einer Auftragsbestätigung erfasst werden müssen die Seriennummern angegeben werden. - 5MS0R49023

SP 3 Jahre Vor-Ort Service, 9x5, nächster Arbeitstag Wiederherstellzeit gilt im Land des Erwerbs

2Y Premier Support upgrade fürom 1Y,Premier Support

3 Jahre - Vor-Ort - Lenovo Premier Support Upgrade - Serviceerweiterung - Reaktionszeit: Am nächsten Arbeitstag - Verfügbarkeit: 24 Stunden pro Tag / Montag-Sonntag

Lenovo 2Y Depot/CCI upgrade fürom 1Y Depot/CCI delivery

5Y Premier Support upgrade fürom 1Y,Premier Support

4Y Premier Support upgrade fürom 1Y,Premier Support

Lenovo 3Y Depot/CCI upgrade fürom 1Y Depot/CCI delivery

Lenovo Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

New devices have a mandatory warranty period of 12 months. After that, customers are required to bear the costs repair services of any damage or product replacement. This can be very expensive! Lenovo offers the right solution for those who want more than one year of peace of mind: Depot Warranty Extensions allow you to increase the warranty length for up to 5 years, ensuring you can enjoy your devices longer and avoid unexpected costs. Lenovo™ Depot Warranty Fact : our technicians are the best people to take care of any problem that your device might present. And with Lenovo™ Depot Warranty, you can rest assure that they will be available for you every single time that you meet an issue that will demand technical support. If an issue cannot be resolved by phone, Lenovo will facilitate shipping the system to a designated facility for repair, taking care of any costs involved on shipping or packaging on this process, and making sure that the device is returned to you in the shortest time possible. Why Lenovo™? - No one knows our products like we do. The best products deserve the best service. - Certified Lenovo technicians use original qualified parts for the highest quality repairs. - Our global network of regional support centers offers consistent, local-language support to customers, wherever they are. Why Extend Your Warranty? - Avoid unplanned expenses with maintenance and service. - Increase the lifetime of your device, assuring the best possible technical service for it - Guaranteed original spare parts anytime that your device needs repair. - Hassle free shipping to and from Lenovo’s service facilities, with no extra cost involved.

5 Jahre Premier Product Exchange Service Upgrade von 3 Jahre base.

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference Advanced-level techs. End to End case management. Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users. We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver. Free your Team to excel in innovation and productivity IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects. What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers? Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. Premier Support Center Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support1 Technical Account Managers (TAMs) Proactive relationship and escalation management Personalized recommendations for your business Robust quarterly reporting VIP Treatment No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2 You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference. Interested in advanced level technical support for your Lenovo ThinkVision monitors? We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team. Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6. And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.

Lenovo Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.

3 Year Premier Support Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference • Advanced-level techs. • End to End case management. • Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users. We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver. Free your Team to excel in innovation and productivity IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects. What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers? Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. Premier Support Center • Advanced technical support available 24 x 7 x 365 • Dedicated phone number and no phone tree menu to navigate • Single point of contact for end to end case & escalation management • Hardware and OEM software support (1) Technical Account Managers (TAMs) • Proactive relationship and escalation management • Personalized recommendations for your business • Robust quarterly reporting (3,5) VIP Treatment • No waiting in-line • Next-business-day onsite labor (2,3) • Parts prioritization (3,4) You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference. Interested in advanced level technical support for your Lenovo ThinkVision monitors? We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience (5) with our elite Premier Support technical team. Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more (6). And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange (7). Please note that not all services and features are available in all countries. Hours may vary around the world. Please contact your local sales representative for more details and confirmation of local availability. 1) Not included: - ERP Software applications - Some software is not supported (ask your representative for a listing of supported software) - Non-warranty spare parts and service 2) Next business day onsite not guaranteed in all countries; in this case, Premier customers will receive priority/best available service delivery. Out of stock parts could delay service delivery. Not available in all countries. If Lenovo determines the issue is covered by warranty and cannot be resolved over the phone or through a customer replaceable part, repair will be made on-site where service is available. Otherwise, best available service delivery will be used. Calls received after 4:00pm local time will require an additional business day for service dispatch. Next day service not guaranteed. 3) Not available in all countries. 4) Various levels available. Select criteria apply. Contact your local sales representative for more details. 5) Premier Support Technicians will handle each case from end to end. Technical Account managers are available to assist with case management at the discretion of the Premier Support engineer. 6) Software and hardware assistance is limited to the ThinkVision monitor entitled to Premier Support service 7) Lenovo Advanced Exchange provides a replacement next business day. You must return the defective monitor within 30 days. Next business day may not be available in some areas. See Lenovo Services Agreement for detailed information 3 Year Keep Your Drive When Data Security Matters To You Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Keep your Lenovo™ drive and data within your custody, improving security and potentially alleviating civil liability risks. Lenovo’s Keep Your Drive service lets you dispose of business data on your terms. (1) Keep the drives secure and on premise if sensitive to data security or have specialized data liability requirements. Predictable Budgets Provides predictable upfront costs versus finding budget in the event of drive failure. Regulatory Compliance And Protection Helps your organization avoid the legal and monetary repercussions associated with a breach in data security. Data Remains Secure Eliminates the need for tracking failed drives in transit, giving IT staff the time to concentrate on mission-critical business activities. When Lenovo replaces a defective part under warranty, we keep it. With the Keep Your Drive service, you keep your drive and data. • Confidential information remains with you • Covers multiple drives or failures • No need to track failed hard drives in transit. KYD should be purchased at the time of system purchase. Coverage continues for the duration of a system’s limited warranty, even if the hard drive has been replaced. KYD covers multiple drives in a system and multiple failures. Both Solid State Drives (SSD) and hard drives are covered by KYD. Some models also require an upgrade to on-site service when the SSD is soldered to the system board. Lenovo™ Keep Your Drive (KYD) is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs. 1) Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. International Warranty Upgrade Travel Internationally? Get the International Warranty Upgrade to extend your Accidental Damage Protection coverage, Keep Your Drive Service, and Sealed Battery Warranty (1). 1) Under the Lenovo PCSD Agreement, the service for ADP, Keep Your Drive, and Sealed Battery Warranty is available in country or region where coverage was purchased and is not transferable should system travel to another country. International Warranty Upgrade allows for claims in other countries if these services are offered and device is supported in that country.

PROTECT YOUR PC FROM THE UNEXPECTED With today’s highly mobile users, the unexpected is bound to happen, even to exceptionally engineered PCs. Lenovo’s mobile repair data indicates that a significant percentage of users will experience non-warranted damage within the first three years of the PC's life cycle. Accidental Damage Protection offers significant savings relative to uncovered repairs. PREDICTABLE BUDGETS A single, upfront investment allows accurate prediction of yearly system repair costs. SIGNIFICANT SAVINGS Accidental Damage Protection saves you significantly relative to the cost of repair or new system. Users typically save between 28%–80% depending on machine and repair. QUALITY ASSURANCE ADP is performed by Lenovo™-Trained technicians, using Lenovo™-Qualified parts, reducing the need for re-repair. COMPREHENSIVE REPAIRS Lenovo’s comprehensive diagnostic tools can identify hidden damage that may have otherwise gone untreated.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.

SP 3 Jahre Bring-In Service, 9x5 gilt in ausgewählten Ländern in Europa, Afürika und Naher Osten

SP 5 Jahre Bring-In Service, 9x5 gilt in ausgewählten Ländern in Europa, Afürika und Naher Osten

5 Jahre - Vor-Ort - Keep Your Drive + Premier Support - Einbehaltung von defektem HDD/SSD - Reaktionszeit: am nächsten Arbeitstag - für ThinkCentre M70q Gen 3

M70s Gen 3

M90q Gen 3

M90s Gen 3

ThinkStation P358

P360

4 Jahre - Vor-Ort - Premier Support + Keep Your Drive + 3 Jahre Sealed Battery - Reaktionszeit: am nächsten Arbeitstag - Einbehaltung von defektem HDD/SSD - Erweiterte Zonenabdeckung

3 Jahre - Vor-Ort - Premier Support + Keep Your Drive + 3 Jahre Sealed Battery - Reaktionszeit: am nächsten Arbeitstag - Einbehaltung von defektem HDD/SSD - Erweiterte Zonenabdeckung