2Y Premier Support upgrade fürom 1Y,Premier Support

3 Jahre - Vor-Ort - Lenovo Premier Support Upgrade - Serviceerweiterung - Reaktionszeit: Am nächsten Arbeitstag - Verfügbarkeit: 24 Stunden pro Tag / Montag-Sonntag

Lenovo 2Y Depot/CCI upgrade fürom 1Y Depot/CCI delivery

5Y Premier Support upgrade fürom 1Y,Premier Support

4Y Premier Support upgrade fürom 1Y,Premier Support

Lenovo 3Y Depot/CCI upgrade fürom 1Y Depot/CCI delivery

Lenovo Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

New devices have a mandatory warranty period of 12 months. After that, customers are required to bear the costs repair services of any damage or product replacement. This can be very expensive! Lenovo offers the right solution for those who want more than one year of peace of mind: Depot Warranty Extensions allow you to increase the warranty length for up to 5 years, ensuring you can enjoy your devices longer and avoid unexpected costs. Lenovo™ Depot Warranty Fact : our technicians are the best people to take care of any problem that your device might present. And with Lenovo™ Depot Warranty, you can rest assure that they will be available for you every single time that you meet an issue that will demand technical support. If an issue cannot be resolved by phone, Lenovo will facilitate shipping the system to a designated facility for repair, taking care of any costs involved on shipping or packaging on this process, and making sure that the device is returned to you in the shortest time possible. Why Lenovo™? - No one knows our products like we do. The best products deserve the best service. - Certified Lenovo technicians use original qualified parts for the highest quality repairs. - Our global network of regional support centers offers consistent, local-language support to customers, wherever they are. Why Extend Your Warranty? - Avoid unplanned expenses with maintenance and service. - Increase the lifetime of your device, assuring the best possible technical service for it - Guaranteed original spare parts anytime that your device needs repair. - Hassle free shipping to and from Lenovo’s service facilities, with no extra cost involved.

5 Jahre Premier Product Exchange Service Upgrade von 3 Jahre base.

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference Advanced-level techs. End to End case management. Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users. We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver. Free your Team to excel in innovation and productivity IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects. What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers? Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. Premier Support Center Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support1 Technical Account Managers (TAMs) Proactive relationship and escalation management Personalized recommendations for your business Robust quarterly reporting VIP Treatment No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2 You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference. Interested in advanced level technical support for your Lenovo ThinkVision monitors? We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team. Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6. And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.

Lenovo Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.

SP 3 Jahre Bring-In Service, 9x5 gilt in ausgewählten Ländern in Europa, Afürika und Naher Osten

SP 5 Jahre Bring-In Service, 9x5 gilt in ausgewählten Ländern in Europa, Afürika und Naher Osten

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference Advanced-level techs. End to End case management. Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users. We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver. Free your Team to excel in innovation and productivity IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects. What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers? Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. Premier Support Center Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support1 Technical Account Managers (TAMs) Proactive relationship and escalation management Personalized recommendations for your business Robust quarterly reporting VIP Treatment No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2 You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference. Interested in advanced level technical support for your Lenovo ThinkVision monitors? We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team. Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6. And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.

This is an add on service, and not the actual warranty. This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service. How does it work? Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place. Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives. Onsite Service Level Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality. If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update. The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine. Customer Benefits • Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399 • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition) • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days • Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly Warranty Services Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

3 Jahre - Vor-Ort - Premier Support Upgrade von 1 Jahr - Reaktionszeit: am nächsten Arbeitstag

3 Jahre - Vor-Ort - Premier Support - Serviceerweiterung - Arbeitszeit und Ersatzteile (für System mit 1 Jahr Courier/Carry-in-Garantie) - Reaktionszeit: am nächsten Arbeitstag - Verfügbarkeit: 24 Stunden pro Tag / Montag-Sonntag - für ThinkCentre M70

M70a Gen 2

V30a-22IIL AIO

V30a-24IIL AIO

V50a-22IMB AIO

3 Jahre - Vor-Ort - Premier Support - (für System mit 1 Jahr Premier Support) - Reaktionszeit: am nächsten Arbeitstag - Verfügbarkeit: 24 Stunden pro Tag / Montag-Sonntag - für ThinkStation P700

P710

P720

P910

P920

3 Jahre - Vor-Ort - Premier Support - (für System mit 1 Jahr Premier Support) - Reaktionszeit: am nächsten Arbeitstag - Verfügbarkeit: 24 Stunden pro Tag / Montag-Sonntag - für ThinkPad X1 Carbon Gen 9

X1 Extreme Gen 4

X1 Titanium Yoga Gen 1

X13 Yoga Gen 2

3 Jahre - Vor-Ort - Premier Support - (für System mit 1 Jahr Premier Support) - Reaktionszeit: am nächsten Arbeitstag - Verfügbarkeit: 24 Stunden pro Tag / Montag-Sonntag - für ThinkStation P410

P500

P510

P520

P520c

P620

Lenovo Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

LENOVO™ UNFALLSCHUTZ