In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

Fujitsu FSP:GP3S60Z00DEST5. Number of years: 3 year(s), Service time (days x hours): 5x9, Response time: 4 h, Type: On-site

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

Professional protection for your IT investments right from the start In addition to its cutting-edge products, Fujitsu offers standardized Product Support Services. They ensure system availability and business continuity of the customer´s IT environment and thus help our customers to save time and money. This supports our customers to shift budget spend on operational IT services to strategic initiatives that deliver short-term real business value to their company. The Product Support Services cover a broad range of products including Fujitsu and Partner branded hardware and software products as well as Fujitsu IT Infrastructures based on Fujitsu hardware. In addition to standard reactive service levels such as onsite response and recovery times, Product Support Services encompass optional HDD retention. Reactive services can be augmented by proactive support services elements (such as System Health Check and Technical Account Management) to even avoid failures and downtimes.