4 Jahre Premier Service Next Business Day Response

4 Jahre Premier Support mit Keep your Drive und International Upgrade

2 Jahre Premier Support mit Keep your Drive und International Upgrade

1 Year Premier Support Post Warranty 24x7 mit 4h Stunden Response und Your Drive Your Data für SR630

1 Jahr Premier Post Warranty 24x7 Dienststunden mit 4hr Response Time und Your Drive Your Data für SR530

1 Jahr Post Warranty Courier / Carry-in

1 Jahr Post Warranty Onsite Service

Premier Foundation 1Y Post Warranty Next Business Day Reaktionszeit für SR650

1 Jahr Post Warranty Premier Next Business Day Response

Fujitsu follows storage projects from the initial idea through the planning stage right up to successful implementation. Under the direction “Business-centric Storage" Fujitsu provides ETERNUS DX disk systems and ETERNUS CS data protection appliances, which allow customers to flexibly manage their increasing data volumes at less costs of growth, to benefit from a very reliable architecture as well from radically simplified operation. Fujitsu’s own technologies and comprehensive service offerings are complemented with products from leading storage technology partners to enable customers to build and operate Dynamic Infrastructures for data management and protection.

Fujitsu Hardware Support for Fujitsu products Fujitsu Support Pack and ServiceContract Hardware Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service. Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options. Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.