Fujitsu Hardware Support for Fujitsu products Fujitsu Support Pack and ServiceContract Hardware Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service. Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options. Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.

Fujitsu FSP:GD3SI3Z00DESV6. Number of years: 3 year(s), Service time (days x hours): 7x24, Repair time: 4 h

Fujitsu Hardware Support for Fujitsu products Fujitsu Support Pack and ServiceContract Hardware Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service. Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options. Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.

Fujitsu Hardware Support for Fujitsu products Fujitsu Support Pack and ServiceContract Hardware Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service. Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options. Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

InfiniBand Host Channel Adapter (HCA) enable data exchange between all the devices connected in an InfiniBand Network. A networked IT infrastructure that functions well is of great significance when managing and controlling critical business processes in a company. The wide range of complex information transported across the network relies on fast and reliable data processing by the InfiniBand HCA. InfiniBand technology provides a low-latency, high-bandwidth interconnect that can help increase scalability and performance in high-performance computing (HPC) cluster environments. InfiniBand HCA 100 Gb 1/2 port EDR The InfiniBand Host Channel Adapters (HCA) with Extended Data Rate (EDR) provide an industry leading high-speed, power efficient and easy manageable interconnect solution for HighPerformance Computing (HPC), Enterprise Data Center (EDC), Web 2.0, Cloud Computing and embedded environments with 100 Gb/s connectivity on each port. Technical details: Internal: Y Host interface: PCIe Output interface: Fiber PCIe version: 3.0 Fiber optic connector: QSFP+ Supported protocols: Open MPI , OSU MVAPICH, MS MPI Data transfer rate (max): 100 Gbit/s Operating temperature (T-T): 0 - 55 °C compatible: PRIMERGY CX1640 M1 PRIMERGY CX2550 M1 PRIMERGY CX2550 M2 PRIMERGY CX2550 M4 PRIMERGY CX2560 M4 PRIMERGY CX2570 M1 PRIMERGY CX2570 M2 PRIMERGY CX2570 M4 PRIMERGY RX2520 M4 PRIMERGY RX2530 M1 PRIMERGY RX2530 M2 PRIMERGY RX2530 M4 PRIMERGY RX2540 M1 PRIMERGY RX2540 M2 PRIMERGY RX2540 M4 PRIMERGY RX4770 M1 PRIMERGY RX4770 M3 PRIMERGY RX4770 M4 PRIMERGY TX2550 M4

Fujitsu FSP:GB5X20Z00DEP1S. Number of years: 5 year(s), Service time (days x hours): 5x9, Type: On-site, Next Business Day (NBD)

Fujitsu FSP:GD3SI3Z00DESVQ. Number of years: 3 year(s), Service time (days x hours): 7x24, Repair time: 4 h

Fujitsu Hardware Support for Fujitsu products Fujitsu Support Pack and ServiceContract Hardware Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service. Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options. Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

Fujitsu Hardware Support for Fujitsu products Fujitsu Support Pack and ServiceContract Hardware Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service. Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options. Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.