Fujitsu Hardware Support for Fujitsu products Fujitsu Support Pack and ServiceContract Hardware Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service. Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options. Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.

Fujitsu FSP:GP3S63Z00DEST1. Number of years: 3 year(s), Service time (days x hours): 7x24, Response time: 4 h, Type: On-site

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.

Professional protection for your IT investments right from the start In addition to its cutting-edge products, Fujitsu offers standardized Product Support Services. They ensure system availability and business continuity of the customer´s IT environment and thus help our customers to save time and money. This supports our customers to shift budget spend on operational IT services to strategic initiatives that deliver short-term real business value to their company. The Product Support Services cover a broad range of products including Fujitsu and Partner branded hardware and software products as well as Fujitsu IT Infrastructures based on Fujitsu hardware. In addition to standard reactive service levels such as onsite response and recovery times, Product Support Services encompass optional HDD retention. Reactive services can be augmented by proactive support services elements (such as System Health Check and Technical Account Management) to even avoid failures and downtimes.

Fujitsu miniSAS / HD, 6m. Cable length: 6 m. Connector 1: MiniSAS SFF8088 Technical details: Connector 1: MiniSAS SFF8088 Cable length: 6 m

Technical details: Processor family: Intel® Xeon® Gold Processor frequency: 3.5 GHz Processor cores: 8 Processor socket: LGA 3647 Component for: Server/workstation Processor lithography: 14 nm Processor model: 6144 Processor threads: 16 Processor operating modes: 64-bit Processor series: Intel Xeon Gold 6000 Series Processor cache: 24.75 MB Processor cache type: L3 Stepping: H0 Processor boost frequency: 4.2 GHz Processor codename: Skylake Memory channels supported by processor: Hexa Maximum internal memory supported by processor: 768 GB Memory types supported by processor: DDR4-SDRAM Memory clock speeds supported by processor: 2666 MHz ECC supported by processor: Y On-board graphics adapter: N Thermal Design Power (TDP): 150 W Execute Disable Bit: Y Maximum number of PCI Express lanes: 48 PCI Express slots version: 3.0 Supported instruction sets: AVX,AVX 2.0,AVX-512,SSE4.2 Scalability: S4S Embedded options available: N Intel® Hyper Threading Technology (Intel® HT Technology): Y Intel® Turbo Boost Technology: 2.0 Intel® vPro™ Technology: Y Intel® AES New Instructions (Intel® AES-NI): Y Enhanced Intel SpeedStep Technology: Y Intel Trusted Execution Technology: Y Intel® Speed Shift Technology: Y Intel VT-x with Extended Page Tables (EPT): Y Intel TSX-NI: Y Intel 64: Y Intel Virtualization Technology (VT-x): Y Intel Virtualization Technology for Directed I/O (VT-d): Y Conflict Free processor: Y Intel Turbo Boost Max Technology 3.0: N Intel® Optane™ Memory Ready: N Tcase: 75 °C Processor package size: 76.0 x 56.5 mm

Fujitsu Hardware Support for Fujitsu products Fujitsu Support Pack and ServiceContract Hardware Fujitsu Product Support Hardware encompasses the diagnosis and the elimination of hardware faults by repair or replacement. Fujitsu will respond to an incident and solve the fault in accordance with the contracted Service Level Agreement which can be an Offsite or Onsite service. Fujitsu Support Pack Hardware is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 5 years. The service period can be extended by purchasing a corresponding follow-on Support Pack. Service levels can be selected from standard options. Fujitsu ServiceContract can, unless otherwise explicitly regulated, be acquired at any time during the product lifecycle until 12 months before the end-of-service for that product. It offers more flexibility than a Support Pack allowing service levels to be agreed in accordance with customer’s needs.

Fujitsu FSP:GP3S63Z00DEST2. Number of years: 3 year(s), Service time (days x hours): 7x24, Response time: 4 h, Type: On-site

In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price. In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure: - Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost. - Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available. Why choose product support services from Fujitsu? - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty. - The Fujitsu approach ensures prompt, smooth installation around the world. - Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock. - You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.