LENOVO™ UNFALLSCHUTZ

5 Jahre - International Services Entitlement Add On - Serviceerweiterung - Erweiterte Zonenabdeckung - für ThinkPad P14s Gen 3 21AK, 21AL, 21J5

P16s Gen 1 21BT, 21BU

1 Jahr - Nachgarantieservice - Onsite + Premier Support - Reaktionszeit: am nächsten Arbeitstag

Lenovo 4 Year Onsite Support (Add-On)

Upgrade von 3 Jahren Kurier/Einsendung durch den Kunden auf 3 Jahre Vor-Ort-Service

5 Year Premier Support with Onsite Next Business Day (NBD)

Upgrade von 3 Jahren Kurier/Einsendung durch den Kunden auf 5 Jahre Vor-Ort-Service

Upgrade von 1 Jahr Kurierabholung/Einsendung durch den Kunden auf 2 Jahre Premium Care Plus

Upgrade von 1 Jahr Kurierabholung/Einsendung durch den Kunden auf 1 Jahre Premium Care Plus

Lenovo 1 Year Onsite Support (Add-On)

3 Jahre Austausch des fest eingebauten Akkus (Add On)

2 Jahre Premier Support-Upgrade von 3 Jahren Vor-Ort-Service

Upgrade von 1 Jahr Kurierabholung/Einsendung durch den Kunden auf 5 Jahre Kurierabholung/Einsendung durch den Kunden

Upgrade von 1 Jahr Kurierabholung/Einsendung durch den Kunden auf 4 Jahre Kurierabholung/Einsendung durch den Kunden

4 Jahre Premier Support NBD

SP 3J VO, 9x5, nächster Arbeitstag Antrittszeit, jährlich 2x System Health Check Patch Info mit remote Technical Account

SP 3J VO, 9x5, nächster Arbeitstag Antrittszeit, jährlich 2x System Health Check & Patch Info mit remote Technical Account

SP 5J VO, 9x5, nächster Arbeitstag Antrittszeit, jährlich 2x System Health Check Patch Info mit remote Technical Account

SP 5J VO, 9x5, nächster Arbeitstag Antrittszeit, jährlich 2x System Health Check & Patch Info mit remote Technical Account

SP 3J VO,9x5,4h Az,2xSHC/TAM RM

SP 3J VO, 9x5, 4h Antrittszeit, jährlich 2x System Health Check & Patch Info mit remote Technical Account

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference Advanced-level techs. End to End case management. Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users. We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver. Free your Team to excel in innovation and productivity IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects. What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers? Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. Premier Support Center Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support1 Technical Account Managers (TAMs) Proactive relationship and escalation management Personalized recommendations for your business Robust quarterly reporting VIP Treatment No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2 You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference. Interested in advanced level technical support for your Lenovo ThinkVision monitors? We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team. Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6. And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Tech support with the Premier difference Advanced-level techs. End to End case management. Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users. We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver. Free your Team to excel in innovation and productivity IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects. What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers? Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. Premier Support Center Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support1 Technical Account Managers (TAMs) Proactive relationship and escalation management Personalized recommendations for your business Robust quarterly reporting VIP Treatment No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2 You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference. Interested in advanced level technical support for your Lenovo ThinkVision monitors? We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team. Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6. And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.

2 Year Sealed Battery Warranty (Add-On) This is an add on service, and not the actual warranty. This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service. A Better Battery Deserves Better Protection Protect your investment by extending one year base battery warranty. The warranty is significantly less than that of a replacement not covered by an extension policy. A Sealed Battery Warranty will prevent the hassles and frustrations of system unavailability. Lenovo-certified technicians ensure an effective and efficient battery replacement. Lenovo’s selected PCs incorporate a battery specifically designed for ultrathin products. This sealed non-Customer Replaceable Unit (non-CRU) battery is designed to last three years under normal usage, and with RapidCharge technology, charges 2.5 times faster than typical ThinkPad® batteries. Doesn’t a better battery deserve better protection? Extend your base warranty to a 2 or 3-year Sealed Battery Warranty (available with warranty extension). A low upfront cost provides significant savings relative to a non-covered battery replacement, and saves the hassle and frustration of dealing with unplanned IT expenses. • Low upfront cost is significantly less than that of a replacement not covered by an extension policy. • To prevent unexpected repair costs. • Combined with On-site or Advanced Exchange Service a Sealed Battery Warranty will prevent the hassles and frustrations of system unavailability. • Be assured of an effective and efficient battery replacement with Lenovo™-certified technicians. Lenovo™ Sealed Battery Warranty is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs. (1) Hardware availability varies by region. (2) Batteries degrade over time and variables such as temperature, usage and time affect battery life. Lenovo’s Sealed Battery Warranty provides a one-time replacement opportunity in the event a defective or faulty battery fails to meet minimum performance standards. Battery health thresholds are determined by Lenovo’s built-in battery diagnostic tool taking these factors into consideration.

1 Jahr Premier Support mit Vor-Ort-Service

Lenovo CO2 Offset Services - 0.5 ton A leader in sustainability, Lenovo offers businesses the chance to compensate for the environmental impact of operations with its CO2 Offset Services. For businesses, ensuring sustainability and reducing the global carbon footprint of operations is a top priority. To assist customers on their sustainability journey, Lenovo partners with leading certified providers of CO2 Offset Services. Lenovo CO2 Offset Service supports several different initiatives which include new or extensions of existing projects, windmills, solar cells and biomass energy among others. Forestation and forest conservation are also areas we are looking into for the future. How? It’s incredibly simple to offset CO2 emissions with Lenovo: • Choose your CO2 Offset option (integrated into the Serial Number) when ordering eligible devices. • Once products are shipped, Lenovo reports to its official CO2 Offset partner. • Lenovo’s CO2 Offset partner finalises the transaction and issues a unique certificate with specific HW Serial Number(s), which Lenovo provides to your organisation. Why? Lenovo offers a seamless process, requiring no additional effort, to reduce your business’ environmental impact: • Included in the hardware transaction, CO2 Offset Services are easy to implement. • CO2 compensation is based on realistic emission by product, covering production, shipment and a typical 5-year usage cycle. • CO2 Offset Services offer a tailored approach to CO2 compensation, directly linking to products purchased. Dedicated to sustainability Lenovo is a leader in sustainability, named as one of the Most Sustainable Corporations in the World Global 100 Index by Corporate Knights, and rated AA on the 2019 Hang Seng Corporate Sustainability Index.

Premier Essential - 2Yr Post Wty 24x7 4Hr Resp + YDYD x3650 M5